Contact us
Write to us in English or Arabic. We read every message.
Common questions
Nobody shows up nearby
Make sure Bluetooth is on and allowed for PeekaBluez, and that you're Visible or Anonymous, not Invisible. Pull down on Find to look again. Phones running different versions of the app can't connect, so update both.
Nobody shows up online
Check that Online is on in Settings and that you have an internet connection. Online only shows people in your own country whose filters match yours. If a VPN is on, turn it off, or tap Check my country in Settings.
I ran out of chat points
You get +20 every day and a free daily spin. You can also watch a short optional video, or buy a pack. Points held for a chat request nobody accepted come back after 3 days. Blocking and reporting never cost points.
I changed phones
There's no account to sign in to, so your profile and chats stay on the old phone. On the new phone, set up your card again.
Report someone
In the app, open their card or chat and tap Report. For anything urgent, or anything involving a child, email us straight away. See Safety for more.
Delete your data
- In the app: Settings → Data & Storage → Delete everything deletes your data from your phone and from our server at once, and you vanish from Nearby and Online.
- Already deleted the app? Your online profile is deleted automatically after 30 days, or email [email protected] with the subject "Delete my data".
More detail is in the Privacy Policy.